Akram E. Rafla, DMD, PC

Dr. Rafla attended the University of Pennsylvania School of Dental Medicine, earning a Doctorate of Dental Medicine degree in 1990. In 1993 he completed a specialty certification in periodontics. Dr. Rafla also interned at the University of South California School of Dentistry, where he received the recognition of chief resident. In addition to being a member of the American Dental Association, Dr. Rafla is also a member of the American Academy of Periodontology, Academy of Osseointegration, International Congress of Implantologists, Massachusetts Dental Society, and Worcester District Dental Society. Dr. Rafla is a diplomat of the International College of Oral Implantology and works with Spear Study groups and the International Team of Implantology.

Dr. Rafla has been practicing in the area for over 22 years and continues to provide excellent, state-of-the-art periodontal care to all of his patients. Dr. Rafla incorporates the latest proven dental technology to create a superior clinical environment. As a part of his commitment to ongoing education, Dr. Rafla organizes and lectures in monthly continuing-education meetings, including Spear Study groups and the Central Massachusetts Implant Team of Implantology group.

When not at the office, Dr. Rafla enjoys squash, hiking, soccer, and volleyball. His family includes his wife, Dr. Marta Rafla, and two sons, Samuel and Daniel.

Our Teams

Front Desk




Elizabeth – Insurance Coordinator
Elizabeth joined our team in August 2015. She likes being part of our practice because of the amount of care that patients receive. Making sure that each and every patient is comfortable and informed of every aspect of their treatment is the top priority.

Elizabeth and her husband of 13 years, Jose, have 4 beautiful daughters. She loves the time she spends with her family and enjoys reading the puzzles.

Melissa (Myssi) – Office Manager
Myssi has been with us since May 2015, and has 20 years of experience in the dental field. She attended Becker College, where she received a bachelor’s degree in business and design. She has a passion for dentistry and enjoys helping our patients set up the treatments that they need. Myssi pursues photography as a hobby.

Leslie – Receptionist
Leslie has been with us since August 2015. She attended Quinsigamond Community College for her Medical Officer Certificate and is currently working on her bachelor’s degree. Her face is the first thing patients see when they walk into our practice. She makes sure that every patient feels welcome and that their check-in process is smooth.
Leslie enjoys playing volleyball and other sports with her son.

Donna – Patient Care Coordinator
Donna has been with our team for 22 years. She earned her Associates degree from Becker College. She is a very dependable and amazing team player. Patients enjoy seeing her familiar face when they visit our office. Her favorite part of our practice is our great team and our genuine care for our patients.

Donna has 2 daughters – Ashley, who is in her second year of nursing school, and Regan, who is a freshman in high school. When she isn’t at our office, Donna enjoys antiquing.

Charleen – Hygienist Coordinator
Charleen joined our practice in April 2016. She has over 20 years of experience in the dental field, beginning in orthodontics before transitioning to periodontics. She is well versed in insurance and is happy to help with any concerns. She appreciates that everyone is happy to be at our practice and is genuinely concerned about patient welfare.

Charleen has been married for 22 years. She enjoys Nascar, camping, yoga, and reading.

Lynette – Registered Dental Hygienist
Lynette has been with us for 9 years. She graduated from Quinsigamond Community College in 1997 with an associate degree in science. She likes being part of a team that provides a high level of care and is on the cutting edge of technology.

Lynette and her husband, Rob, have 2 daughters, ages 13 and 16. She spends a lot of time on the field and travelling with her youngest daughter for soccer.

Heidi – Registered Dental Hygienist
Heidi joined our team in 2008. She graduated from Quinsigamond Community College in 2007 with a degree in dental hygiene and health sciences. She is a team player and works well with her coworkers. Heidi is a dedicated clinician and always gives 100% to our patients. Quality patient care is very important to her, and being sure that patients receive the absolute best care while with her is one of her top priorities. She enjoys working in periodontics because it feels good to be able to help people.

Heidi has 2 daughters and a son, and she enjoys spending time with her husband and children.

Laurie – Registered Dental Hygienist
Laurie joined our team in 2003 after graduating from Quinsigamond Community College. She enjoys getting to know our patients and seeing the progress they make.

She has two young children.

Sandie – Registered Dental Hygienist
Sandie joined our practice in April 2016. She attended Quinsigamond Community College, where she received an award for clinical excellence. She brings a warm and caring attitude, and excellent clinical skills to our practice. Sandie loves her co-workers, and notes that, “Dr. Rafla’s patients love him – and he loves them! It’s a warm, wonderful, and A+ practice!”

Sandie and her husband, Bill, have 3 awesome children, and six wonderful grandchildren. Her hobbies include gardening, quilting, baking, hiking, and eating.

Kristen – Registered Dental Hygienist
Kristen has been with our practice since July 2014. She graduated with her Associates Degree in Dental Hygiene from the University of New England in May of 2006. She returned to school to attend the University of Bridgeport, where she graduated with her Bachelors of Dental Hygiene degree in 2014. Kristen taught at MCPHS University as a clinical dental hygiene instructor for several years, as dental education is an important part of her career.

Kristen’s favorite part of our practice is assisting Dr. Rafla in various surgical procedures and following up with our patients through their post-surgical maintenance, and in future appointments. Getting to know our patients and building a rapport with them is critical to identifying their needs and providing the best possible oral care. She says, “Every patient deserves top quality care, and Dr. Rafla and all of his staff go above and beyond to make sure this happens.”

Kristen has one daughter and one son. She enjoys spending time with her husband and children, and participating in the various activities which her children are a part of.

Samantha – Dental Assistant
Samantha has been with our practice since 2011. She studied at Quinsigamond Community College and Curry College. She enjoys the teamwork at our office and is dedicated to patient care.

When not at the office, Samantha has a 2-year-old dog that she spends all her time with.

Cindy – Dental Assistant
Cindy has been with us for 2 years. She likes the level of patient care we provide to each and every patient at our office and enjoys the teamwork that exists with her coworkers. She enjoys watching movies and being with friends and family.